Refund Policy
At Abosal®, we strive to ensure you’re thrilled with your purchase. However, if it’s not quite right, we’re here to make it as easy as possible to resolve.
Abosal® 100% Satisfaction Guarantee
We stand behind every product that leaves our warehouse. If you're not completely happy, neither are we.
Your No-Hassle Protection
🛡️ Full Coverage - Eligible for refunds if your item is:
• Damaged in transit
• Defective or not working as described
• Incorrect item shipped
🎁 Keep It Anyway - In most cases, you won't need to return the product (we'll explain why below)
How Our Guarantee Works
1️⃣ Report Within 100 Days of delivery
2️⃣ Submit Quick Proof via email to support@abosal.com
• Order number & contact info
• Photo/video showing the issue
3️⃣ Get Refund Processed within 3 business days
Refund amount: Purchase price minus $10 restocking fee
Credit appears in 3-5 business days
Why We Charge a $10 Fee?
We believe in being transparent about our costs:
• Covers inspection and processing labor
• Helps offset shipping losses
• Allows us to offer this generous policy
Tip: For defective/wrong items, we often offer free replacements instead!
Pro Tips for Faster Service
🔹 Video Works Best - 15-second clips get approved fastest
🔹 Daytime Photos - Natural light shows issues clearly
🔹 Check Spam Folder - Our responses sometimes land there
Special Considerations
For high-value items ($100+), we may:
• Request additional verification
• Offer prepaid return shipping
• Provide upgrade options
Need Help Now?
Email support@abosal.com - Average response time: 6 hours during business days